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AI ITIT

Takes requests, grants access, watches your systems.

AI IT handles day-to-day work under your security rules. Significant changes wait for approval.

  • Live within days
  • Cost that fits your needs
  • Hands-on deployment support
Agent-X Portal · AI ITDemoRunning

IT team

2 people · 1 agent

Yesterday

AI IT · AI

Finished yesterday:
  • Guide users through common fixes
  • Manage accounts and devices

Today

New employee

I need access to the sales system.

AI IT

Request created, and read access granted according to your role.

AI IT

To the IT lead: there's a request for price-editing rights that needs your approval.
View request

The challenge

Repetitive IT work, handed to AI IT.

  • Today

    Support requests arrive from many channels and get lost

    With AI IT

    Takes in and triages requests in one place

  • Today

    Access granted by hand, often too broadly

    With AI IT

    Grants access by role; special rights wait for approval

  • Today

    Incidents are only noticed when users complain

    With AI IT

    Monitors and alerts on thresholds

What AI IT handles

AI handles requests quickly and keeps watch over your systems.

AI IT takes over repetitive work end to end, tailored to your company's processes.

  • New support requests

    • Can't sign in to emailLow priority
    • Access to the Accounting folderPending approval
    • 3rd-floor printer errorAssigned to tech

    AI request intake

  • Access request

    User
    New employee
    Role
    Sales
    Access
    CRM, Email, Price list
    Granted by role

    AI access provisioning

  • App server load

    Above the 85% threshold · IT notified

    AI system monitoring

  • Internal chat

    How do I change my email password?

    Go to Settings › Security › Change password. Illustrated guide attached.

    AI internal user support

Add jobs that follow your processes

  • Triage rules
  • Access matrix
  • Alert thresholds

Works in the tools you already use

  • Internal chat
  • Email
  • Ticketing
  • Account management
  • System monitoring
  • Internal docs

Fast deployment · Hands-on support

AI IT goes live within days, with an expert alongside you.

01 · Fast deployment

Live within days.

  • Start with one department
  • Runs on real data
  • Expand based on results

Path to go-live

  1. Day 1

    Talk it through, pick the first problem

  2. Day 2

    Connect channels and company knowledge

  3. Day 3

    AI IT trial run on real data

  4. Within days

    AI IT goes live

02 · Hands-on support

An Agent-X expert works alongside your rollout.

  • A dedicated expertOne point of contact from day one
  • Team onboardingWorking with agents made easy
  • Weekly metric reviewsAgents tuned to the results

Customers

Businesses running on Agent-X AI agents.

AI IT is launching soon. The quotes and figures below come from Agent-X customers in general.

  • “Three branches share one quoting process. The agent follows each store's own price list, and large discounts still wait for my approval.”
    Owner, furniture store chainHanoi · 3 branches
  • “After-hours product inquiries get answered right away. The sales team starts each shift with customers already sorted.”
    Sales DirectorOnline fashion brand · Ho Chi Minh City
  • “Agent-X studied our advisory process before designing anything. The sales department went live within days.”
    Head of SalesInsurance company · Da Nang
  • “We started with one department and only expanded once we had results. Scope and cost were agreed upfront.”
    CEO, logistics startupSeries A · Ho Chi Minh City
  • “Orders from TikTok Shop and Zalo OA land in one place. The agent creates the orders, and I only approve the high-value ones.”
    Owner, online cosmetics shopTikTok Shop · Zalo OA
  • “The agent advises on courses following our center's learning paths and hands off to a counselor when parents want to meet in person.”
    Admissions DirectorInternational English center · Hanoi
  • “Twelve pharmacies share one order intake process. Prescription orders still wait for a pharmacist's confirmation.”
    Operations DirectorPharmacy chain · Can Tho
  • “Warranty questions are answered according to our policy. Staff only handle the cases that need a person to decide.”
    Head of Customer CareHome appliance brand · Ho Chi Minh City
  • “We knew the scope and cost of each phase upfront, and expanded after seeing results in the first department.”
    Chief Financial OfficerEquipment distributor · Hai Phong
Businesses running on Agent-X
50+
Processes deployed
120+
Departments with dedicated AI agents
6

FAQ

Before you start with AI IT.

  • The tools you already use, such as internal chat, email and your ticketing system.

Start with AI IT, expand based on results.

Book a conversation to define the right problem and scope.

Book a free demo